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Change subscription group

You can change the group for a candidate. This can be used if the candidate has moved departments or job roles, or for any other reason.

Services:
Changing the group will add any missing services. Unused services are not deleted.

Run dates:
Next run dates for services are not changed; you can manually re-order services if required.

 

  1. Navigate to the Manage tab
  2. Search for and then click on the subscription to be edited
  3. Click on the Edit button
  4. Click the Change Group button underneath the edit form
  5. Choose the new group for the candidate
  6. Confirm billing code and other details
  7. Click the Save Subscription button

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