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User Guide

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Result passwords

If you have configured result passwords for your account, then you can elect to receive the passwords either by email for each check and/or for the passwords to be displayed in the integration dashboard.

There are two options for password generation:

  1. Generate a random password for each check
  2. Use the date of birth of the candidate for the password

If choosing the date of birth option, the password is formatted as two digit day, three lowercase letters month, four digits year. For example, if the DOB was the 6th August 1987 then the password would be 06aug1987.

You can request result passwords on your account by contacting your client manager.