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Download a police check result

To download a check result, the check needs to be in the Processing response received status, and the result needs to have not yet expired. Note that results expire after three months and cannot be downloaded after this time.

Checks may be either NDCO (Non Disclosable Court Outcomes) or DCO (Disclosable Court Coutcomes). A check may also be listed as purged, which means that the result has expired and is no longer available.

Downloading the result pdf

  1. Navigate to the Manage tab
  2. Search for the check, then click on the check row
  3. Click the Download Result button
  4. The result will be downloaded as a PDF file
    Ensure you store this file in a secure manner, and delete it from your systems when it is no longer needed.

Downloading results for other services

  1. On the check details view, scroll down to the Other services section
  2. Click on the Download button for the other services
  3. The result will be downloaded as a PDF file
    Ensure you store this file in a secure manner, and delete it from your systems when it is no longer needed.

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